Cancel Canva in 3 steps
- Log in to the Canva account that pays for the plan.
- Go to Settings, then Billing.
- Choose Cancel plan and confirm.
First check your billing email or bank statement to see whether Canva, Google, Apple or PayPal charges you. After cancelling you should get a confirmation email.
What happens after you cancel
- Cancelling stops future payments. You keep access to paid features until the end of your current billing period.
- Your designs stay accessible on the free plan.
- Canva's terms state that there are no refunds for cancellation.
Pay through an app store or a phone company?
Subscribed through Google Play or the App Store? You cannot cancel in the Canva app. Cancel in your device's app store. Uninstalling the app does not cancel your plan.
If Canva is billed by Google Play: open the Play Store app, tap your profile picture, then Payments & subscriptions, then Subscriptions, choose Canva and tap Cancel subscription. Google: cancel, pause or change a subscription on Google Play.
If it is billed by Apple: open Settings, tap your name, then Subscriptions, choose Canva and tap Cancel Subscription. Apple: cancel a subscription from Apple.
A tip before you cancel
Want a break rather than a cancellation? You can pause a monthly or annual plan for three months. Pausing is not available for App Store subscriptions.
Forget the next renewal before it charges you
SubFinito adds up everything you pay for, shows what it costs over ten years, and reminds you before a renewal or a free trial ends. When you cancel Canva, press Finito and it goes in the Graveyard with the money you saved.
Free to use. No account. Android app coming to Google Play.
Questions
I cancelled but I am still being charged.
The most common causes are a second Canva account or a store subscription. Search your inbox for billing emails under other addresses, and if charges continue, contact Canva support with your invoice ID.
Do I lose my designs?
No. They stay accessible on the free plan.